{"id":27,"date":"2026-05-25T17:09:31","date_gmt":"2026-05-25T17:09:31","guid":{"rendered":"https:\/\/gelberstudio.com\/?page_id=27"},"modified":"2026-06-27T08:29:10","modified_gmt":"2026-06-27T08:29:10","slug":"order-status","status":"publish","type":"page","link":"https:\/\/gelberstudio.com\/?page_id=27","title":{"rendered":"Order Status"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27\" class=\"elementor elementor-27\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a96e53e e-flex e-con-boxed e-con e-parent\" data-id=\"7a96e53e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2af3d5 elementor-widget elementor-widget-text-editor\" data-id=\"7d2af3d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"gs-legal-section\">\n  <span class=\"gs-eyebrow\">Order Status<\/span>\n  <h2>Check Your Digital Order<\/h2>\n  <p>Use this page to understand how order status works for Gelber Studio digital software purchases.<\/p>\n<\/section>\n<section class=\"gs-legal-section\">\n  <h3>Where to find your order<\/h3>\n  <p>After checkout, order details are sent to the email address used during purchase. If customer accounts are enabled, you may also be able to review orders and eligible downloads from your account area.<\/p>\n<\/section>\n<section class=\"gs-legal-section\">\n  <h3>Common order statuses<\/h3>\n  <ul>\n    <li><strong>Processing:<\/strong> Payment is confirmed and digital access may be preparing or under review.<\/li>\n    <li><strong>Completed:<\/strong> Digital delivery or access information has been issued where applicable.<\/li>\n    <li><strong>On hold:<\/strong> Payment, fraud review, or manual verification may be required.<\/li>\n    <li><strong>Refunded or cancelled:<\/strong> The order was refunded, cancelled, or could not be completed.<\/li>\n  <\/ul>\n<\/section>\n<section class=\"gs-legal-section\">\n  <h3>Need help with an order?<\/h3>\n  <p>Email support@gelberstudio.com using the same email address used at checkout. Include your order number, product name, and a short description of the issue.<\/p>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b51c4a elementor-widget elementor-widget-shortcode\" data-id=\"6b51c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"woocommerce\">\n<form action=\"https:\/\/gelberstudio.com\/?page_id=27\" method=\"post\" class=\"woocommerce-form woocommerce-form-track-order track_order\">\n\n\t\n\t<p>To track your order please enter your Order ID in the box below and press the &quot;Track&quot; button. This was given to you on your receipt and in the confirmation email you should have received.<\/p>\n\n\t<p class=\"form-row form-row-first\"><label for=\"orderid\">Order ID<\/label> <input class=\"input-text\" type=\"text\" name=\"orderid\" id=\"orderid\" value=\"\" placeholder=\"Found in your order confirmation email.\" \/><\/p>\t<p class=\"form-row form-row-last\"><label for=\"order_email\">Billing email<\/label> <input class=\"input-text\" type=\"text\" name=\"order_email\" id=\"order_email\" value=\"\" placeholder=\"Email you used during checkout.\" \/><\/p>\t<div class=\"clear\"><\/div>\n\n\t\n\t<p class=\"form-row\"><button type=\"submit\" class=\"button\" name=\"track\" value=\"Track\">Track<\/button><\/p>\n\t<input type=\"hidden\" id=\"woocommerce-order-tracking-nonce\" name=\"woocommerce-order-tracking-nonce\" value=\"baf246aa85\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F27\" \/>\n\t\n<\/form>\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Order Status Check Your Digital Order Use this page to understand how order status works for Gelber Studio digital software purchases. Where to find your order After checkout, order details are sent to the email address used during purchase. If customer accounts are enabled, you may also be able to review orders and eligible downloads [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-order-status.php","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/gelberstudio.com\/index.php?rest_route=\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gelberstudio.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gelberstudio.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gelberstudio.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gelberstudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27"}],"version-history":[{"count":3,"href":"https:\/\/gelberstudio.com\/index.php?rest_route=\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":125,"href":"https:\/\/gelberstudio.com\/index.php?rest_route=\/wp\/v2\/pages\/27\/revisions\/125"}],"wp:attachment":[{"href":"https:\/\/gelberstudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}