Message us
Email Support
Best for order questions, download access, product guidance, invoices, refund reviews, and licensing support.
Help & Contact
How can we help your next session?
Reach Gelber Studio support for order status, downloads, license access, activation questions, payment reviews, refund requests, product questions, and account help.
Support Center
Get help without breaking your workflow.
Choose the support path that fits your order, license, download, or product question.
Talk to support
Phone Support
Use during business hours for purchase help, product selection, or urgent order questions.
Support window
Business Hours
Monday to Friday, 9:00 AM to 6:00 PM Eastern Time
Messages sent outside business hours are queued for the next available support window.
What to include when contacting us
- Order number
- Product name
- Email address used at checkout
- Short description of the issue
- Screenshots, error messages, or duplicate order numbers if relevant
Common support topics
- Missing delivery email or download access
- License key, redemption, or activation questions
- Payment status or duplicate order review
- Refund eligibility review
- Compatibility questions before purchase
Business Address
123 Example Street, Suite 400New York, NY 10001
United States